9 February, 2012

Astro Sports Package Price Hike!

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I received a letter from Astro today informing me of the new price of the Astro Sports package and its gone up!! I currently subscribe to the Astro Family Package(default) ,Variety, Learning & Sports and pay RM 59.95. With the new price hike now i have to pay RM 71.95, which is a RM12 price hike!

Globally the cost of sports content has escalated substantially. At Astro, we ave absorbed these cost over the past years and have managed to keep our sports package at the lowest possible price in the region. However we are unable to continue to absorbing the cost increases, For us to continue offering premium international and local sporting programmes, a revision of the Astro Sports package is unavoidable.

Now the best part, (how kind of Astro)

For your convenience there is no action required n your part, We will update your account automatically and the new pricing will be reflected in your monthly statement

With the economic slow down, everyone seems to be cutting back or coming out with innovative ways to not cause too much damage to the consumer but then again, if you are a monopoly.. The rules dont apply, do they?

This is why we need a alternative, Astro needs a strong competitor in Malaysia to keep them on their feet! I understand that prices increase but i think that there must be a better way to address this problem other than increasing the prices!

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The ironic thing is that when i logged on to the Astro website, to check out if there are any notifications, there isnt any?! Whats pretty amusing is that, if you were a new subscriber and you are deciding what packages to subscribe too, you would think that you need to pay only RM59.95 for the same packages i have.. Not till you receive your bill i suppose!

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  • http://thedaneshproject.com Danesh

    Damn blood suckers. We really need competition here man. Morons like Astro wil continue to drain us dry….

  • Hanny

    I also dont know how they can simply increase the price w/o informing us…
    F***k off la Astro… lets boycott Astro….

  • zam

    yea…lets boikot astro. any other service provider…pls suggest! or just live with online tv….tak best pulak, tak santai, small screen

  • JJ

    Yeah, for family+sport+Fun, it is 66.50 now.

    I just called over the weekend to cancel my Metro, Box Office, News, additional Learning on second decoder in view that 6% tax will be charged come to January. After taken away News, learning, box office and Metro, my new bill is only about RM20 difference from previous bill, it must be based on new pricing.

    Also, they have removed the pricing information from the web site.

    • http://abinesh.wordpress.com/ abi

      Strange isn’t it? They should be way more transparent ha!

  • http://www.rempaudang.com alan

    Astro are just like drakulas (blood suckers).I was once a subcriber to astro for umpteen years untill recently cut it off for good. Astro shall never be thankfull for its customer’s support for all those umpteen years and shall eeven go to the extent of asking for 10cents owed to them.With all those advertisements and commercials interupted in our programmes,it’s NOT WORTH installing Astro. Anaconda Krishnan can try to promote it in Chennai,Madras or Bangalore in India.

  • man max

    this bastards dont have a proper competitor

  • KK Sabah, User

    No customer service at all. I called all the 4 numbers of the service centre but none was answer, can’t imagine how they can monopolized the business and yet do not be efficient and improve in management…facing the same old songs many years back.

  • justclickhere

    Once i have my unifi account i will terminate Astro for good. Not worth subscribe as they dont even appreciate their subsribers. After so many years subscribing change package also must charge..it’s not so much about RM10, its a matter of taking care ur loyal subscribers. When services currently not availlable..they never reduced the bill at all. The best thing to do is terminate Astro. Period.

  • Eric

    I terminated and heard a lot ppl terminate theirs…but why still a lot ppl have Astro? If consumers cannot teach Astro a lesson, government should revoke their license. But the government also the culprit, they enjoy 6% of the money you paid to Astro, so 6% of the increment will go to BN government, that’s why they don’t care…pity the rakyat…

    • http://abinesh.com abi

      The big problem is there is no alternative, if you are sports fan you need to watch your sports. I dont blame Astro, i blame the govt for not creating a environment where more competition exist.

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