Back in Dec 2007 i got my self a Belkin Wireless Modem/Router from ALL IT Hypermarket at digital Mall in PJ. The reason i got my wireless setup done was so i don’t have to worry about wires running around my pigeon hole and i can connect to the Internet anywhere i want to using my notebook.

One of the main reasons i went with Belkin was because of the warranty which was a lifetime warranty which no other manufacturer was giving. I didn’t think i would have to worry about it for a while but bad luck striked me just before the Deepavali weekend. My wireless router/modem decided to die on me and i needed to replace it.

I was told by a friend that i only needed to go to ALL IT where i purchased the unit and they will do some diagnostics before putting in a claim for a replacement for me. Since I’m a bit of a itchy fingers, i decided to take matters into my own hands and called the Belkin support number which I’m pretty sure went to India. A lady who claimed her name was Jane(her real name probably is Aiswarya Rai but since she was supporting the region, she decided Jane would be the way to go to avoid questions)spoke to me collecting my information and the unit’s info before going through a simple diagnostic over the phone. (more…)